Shipping Policy

Last Updated: September 26, 2026

At TORCH, we work with trusted suppliers and fulfillment partners located in different regions around the world. Depending on the product and destination, your order may be shipped from the United States, Europe, Asia, or another available fulfillment location.

Processing Time

Orders are typically processed within 1–5 business days after payment is successfully received.

Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when tracking is available.

Estimated Delivery Times

Delivery times vary depending on the product, shipping method, destination, customs processing, and the location from which your order is fulfilled.

As a general estimate, international orders may take approximately 7–25 business days to arrive.

Some orders may arrive sooner, while others may take longer due to customs delays, carrier delays, holidays, weather, or other circumstances outside our control.

Tracking

When tracking is available, tracking information will be provided by email after your order has been shipped.

Please allow a few days for tracking information to update after receiving your shipping confirmation.

Customs & Import Fees

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated at checkout.

TORCH is not responsible for delays caused by customs.

Shipping Restrictions

Certain products, including lighters and products that contain or are designed to contain flammable fuel, may have shipping restrictions depending on the destination country and shipping carrier.

We may be unable to ship certain products to certain locations. If an order cannot be legally or safely shipped to your destination, we may contact you regarding the order or issue a refund.